Production Times & Shipping Policy
CURRENT PRODUCTION TIMES
Traditional Framed and Unframed Photos:
2 - 3 weeks if not in-stock at gallery / 3 days if in-stock*
Metal Prints and Canvas Prints:
4 - 6 weeks if not in-stock at gallery / 3 days if in-stock*
Copper Artwork:
4 - 6 weeks if not in-stock at gallery / 3 days if in-stock*
Metal Art (Cactus):
4 - 6 weeks if not in-stock at gallery / 3 days if in-stock*
*In-Stock:
In-stock refers to items currently in the gallery at the time of purchase. To know if your item is in fact in-stock at the time of ordering, please contact us directly at 928-282-1980 or by email at info@deseriogallery.com
SHIPPING POLICY
Each item we ship is carefully wrapped and packed in a custom box and is fully insured against any damage/loss/theft that may occur during shipping. You should inspect your item(s) immediately upon arrival and in the event your item(s) arrives damaged, you must retain all original packing materials, and submit a damage report to us directly by email at info@deseriogallery.com so we can assess the proper course of action to either repair, replace, or refund your order according to The DeSerio Gallery policies. Replacement productions times will be expedited, however, may retains the same Current Production Times as listed above.
Once your item(s) ship, you should automatically receive a tracking number and shipping information from FedEx or UPS. If you have any questions, please feel free to reach out to us directly at 928-282-1980 or by email at info@deseriogallery.com